We realize services of technical support, proactive and reactive tasks. Part of our team, available for the client, is technical team specializing in construction, maintenance and management of virtual environments, cloud computing systems, backup and disaster recovery, as well as a professional team of Project Management working in accordance with best practices – ITIL Foundation certification and PRINCE 2.
Proper care of the IT systems is essential to the efficient functioning of any organization. It is also important for companies to ensure the continuity of processing key applications – failure to meet this condition is associated with financial and reputation losses. Providing qualified personnel for servicing the whole, often very heterogeneous environment, 24/7/365, happens to be problematic, unprofitable and inefficient. It happens to be difficult to justify (form the business point of view) maintaining an adequate number of highly specialized and experienced professionals to carry out irregular, although requiring hermetic knowledge, tasks, and to provide support at any time in case of any failure and problems.
Billable hours by the involvement of a specialist.
Support in case of failure